Warranty Repair

Coonan will either mail (USPS) or email (UPS) shipping labels to the customer no charge. Upon inspection and confirmation that the product is defective due to manufacturer’s cause, Coonan, Inc. will repair and/or replace the product and return to the customer at no cost. Coonan, Inc. will not accept shipments without an RMA number.

If the product is found to be not defective due to manufacturer’s cause, the repair will be quoted and the customer will be liable for all shipping charges incurred regardless of work performed.

Coonan, Inc reserves the right to void the warranty on any product that shows signs of modification, abuse or damage beyond “normal use”, as deemed by our gunsmiths.

Coonan, Inc. will not be responsible for lost or stolen items.

 

Non-Warranty Repair

The customer will be responsible for return shipping plus any additional charges for work done. Payment must be made before the product will be returned to the customer. Coonan, Inc. will not accept shipments without an RMA number.

Coonan, Inc. is not liable or responsible for any products manufactured by Coonan Arms or affiliates. This includes but is not limited to the Coonan Arms Model “B”, Model “A”, Cadet, or any other product  not manufactured by Coonan, Inc.

Coonan, Inc. will not be responsible for lost or stolen items.